IBF Masterclass with IASA: Risk and Challenges in Financial Services Operations Fragmentation

Risk and Challenges in Financial Services Operations Fragmentation                                 
7 April, 3.00pm – 4.30pm
1.5 non-core CPD hour

In the highly competitive and dynamic financial industry, Financial Institutions
are increasingly digitalising their  service offering and engagement with
customers to meet customers’ demand and expectations and remain competitive.

However, customers often encounter a fragmented user experience as
digitalisation may not be integrated throughout the organisation.
With the increase in cyber threats and online scams this can create
additional operational risks if operations remain fragmented.

Join us for this short webinar to find out more about how the sector
can mitigate these operational risks and some of the skillsets that
can better prepare professional to identify and address these risks in
various financial services functions.

Click here or scan the QR code to register for this session.

Feel free to contact us at audrey.loke@iasahome.org should you have any queries.