This workshop enables participants to design an end-to-end AI-driven transformation journey using a Business Architecture approach to connect customer needs, business capabilities, and AI technologies to deliver measurable outcomes.   You'll Learn: 1. AI Vision & Business Opportunity Understand customer needs to uncover where AI can create business value. Define AI transformation vision, goals, and […]

This workshop offers learners the opportunity to design a transformation journey using a Business Architecture approach, focusing on business, technology, and people capabilities.   You'll Learn 1. Identify Customer Journey & Business Opportunity Understanding the customer’s need by prioritising Jobs-To-Be-Done to uncover business opportunities. 2. Design Service Blueprint & Capability Development Identify gaps by assessing […]